Negotiation skills

In the modern world negotiations take place every day, both internal and external.
Marketing and sales people will have to increase and sharpen their negotiation skills to satisfy the needs of their employers, their staff and, most importantly, their customers.
In this course the participants learn to recognize that negotiations which cost valuable time of both parties, need to benefit either side and create win-win situations.



Now the participants can learn the basics of:

  • Human behavior
  • Preparing negotiation
  • Assessing the opposition
  • Preparing an agenda
  • Communication as key
  • Negotiation Tactics
  • Negotiation Styles
  • Negotiation Skill
  • Role play : Nice Negotiating